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Solutions to Chat Room Loading Problems
Information provided by Disabled World - Published: 2009-01-03
Solutions to some common Java problems entering chat rooms using Windows Vista XP and Internet Explorer or Firefox Browsers.
Having problems entering chat rooms? Here are a few things you can try.
Note: These items should always be done to maintain your computer security and to patch any vulnerabilities in your system whether you use the chat room or not.
1 - Check for Windows Updates
Start button > Windows Updates
Install any new updates as advised by the Microsoft website.
2 - Update Java
If you see a red X in a white box you should make sure you have the latest version of Java installed.
Download the latest Java from http://java.com/en/ (Its free)
3 - Update Flash
Install the latest version of Flash from http://get.adobe.com/flashplayer/otherversions/ (Its free)
4 - Advanced users only using Widows Vista
Advanced computer users having trouble with chat rooms loading and are using Windows Vista ONLY should view this web page:
Windows Vista Java Chat Loading Issue
5 - Blank gray box when loading
Try emptying your browser's cache (See below). Shut down all instances of your web browser after emptying the cache (temporary internet files). If this does not work, it is possible that you do not have Java installed, or that the version of Java that you're using is outdated. Please visit http://www.java.com to download and install the latest version of Java.
How to Clear Internet Explorer and Firefox Cache
In rare circumstances, you may need to clear your browser's cache to resolve a connection issue, or to ensure that you're seeing the latest update to a web site. If clearing your browser's cache does not resolve your problem, rebooting your computer is often recommended.
To empty your browser's cache using Windows Internet Explorer version 7
Click on Tools (or the Tools icon) from the Command Bar
Select Delete Browsing History...
Click the Delete files... button near Temporary Internet Files
Click Yes when prompted to delete temporary Internet Explorer files
Click the Close button
Shutdown all open instances of your web browser and restart
To empty your browser's cache using Firefox version 2
Click on Tools from your browser's main menu
Select Clear Private Data...
Ensure that Cache is checked
Click the Clear Private Data Now button
Shutdown all open instances of your web browser and restart
To empty your browser's cache using Microsoft Internet Explorer version 6
Click on Tools from your browser's main menu.
Select Internet Options
Under the General tab, click Delete Files... in the Temporary Internet files section.
Important: Shutdown all open instances of your web browser.
To empty your browser's cache using Firefox version 1.5
Click on Tools from your browser's main menu.
Select Options
Select the Privacy icon
Select Cache tab.
Click the Clear Cache Now button
Important: Shutdown all open instances of your web browser.
To empty your browser's cache using Safari
Click on Safari from the main menu.
Click Empty Cache...
Important: Shutdown all open instances of your web browser.
To empty your browser's cache using Opera
Click on Tools from your browser's main menu.
Select Delete private data...
Click the Delete button
Important: Shutdown all open instances of your web browser.
To empty your browser's cache using Netscape
Click on Edit from your browser's main menu.
Select Preferences
Select and expand the Advanced category.
Click on Cache
Under Set Cache Options:
Click Clear Memory Cache
Click Clear Disk Cache
Click OK
Important: Shutdown all open instances of your web browser.
- This web page is from the Disabled World Communication section which provides: Information concerning methods of communicating with a disability or health condition including cell phones online chat forums and discussion boards.
