Solutions to Some Common Java Problems
Author: Ian C. Langtree - View Credentials
Published: 3 Jan 2009 - Updated: 13 Sep 2023
Publication Type: Informative
Table of Contents:
Synopsis - Overview - Related Content
Synopsis
Solutions to Java problems entering chat rooms using Windows Vista XP and Internet Explorer or Firefox Browsers.
Overview
Note: These items should always be done to maintain your computer security and to patch any vulnerabilities in your system whether you use the chat room or not.
Here are a few things you can try to fix some common Java problems.
1 - Check for Windows Updates
Start button > Windows Updates
Install any new updates as advised by the Microsoft website.
2 - Update Java
If you see a red X in a white box you should make sure you have the latest version of Java installed.
3 - Update Flash
Install the latest version of Flash, Its free.
4 - Advanced users only using Widows Vista
Advanced computer users having trouble with chat rooms loading and are using Windows Vista ONLY should view this web page at Windows Vista Java Chat Loading Issue
5 - Blank gray box when loading
Try emptying your browser's cache (See below). Shut down all instances of your web browser after emptying the cache (temporary internet files). If this does not work, it is possible that you do not have Java installed, or that the version of Java that you're using is outdated.
How to Clear Internet Explorer and Firefox Cache
In rare circumstances, you may need to clear your browser's cache to resolve a connection issue, or to ensure that you're seeing the latest update to a web site. If clearing your browser's cache does not resolve your problem, rebooting your computer is often recommended. To empty your browser's cache using Windows Internet Explorer version 7
- Click on Tools (or the Tools icon) from the Command Bar
- Select Delete Browsing History...
- Click the Delete files... button near Temporary Internet Files
- Click Yes when prompted to delete temporary Internet Explorer files
- Click the Close button
- Shutdown all open instances of your web browser and restart
To empty your browser's cache using Firefox version 2
- Click on Tools from your browser's main menu
- Select Clear Private Data...
- Ensure that Cache is checked
- Click the Clear Private Data Now button
- Shutdown all open instances of your web browser and restart
To empty your browser's cache using Microsoft Internet Explorer version 6
Click on Tools from your browser's main menu.
Select Internet Options
Under the General tab, click Delete Files... in the Temporary Internet files section.
Important: Shutdown all open instances of your web browser.
To empty your browser's cache using Firefox version 1.5
Click on Tools from your browser's main menu.
Select Options
Select the Privacy icon
Select Cache tab.
Click the Clear Cache Now button
Important: Shutdown all open instances of your web browser.
To empty your browser's cache using Safari
Click on Safari from the main menu.
Click Empty Cache...
Important: Shutdown all open instances of your web browser.
To empty your browser's cache using Opera
Click on Tools from your browser's main menu.
Select Delete private data...
Click the Delete button
Important: Shutdown all open instances of your web browser.
To empty your browser's cache using Netscape
Click on Edit from your browser's main menu.
Select Preferences
Select and expand the Advanced category.
Click on Cache
Under Set Cache Options:
Click Clear Memory Cache
Click Clear Disk Cache
Click OK
Important: Shutdown all open instances of your web browser.
Author Credentials: Ian C. Langtree is a writer, editor, and the founder and Editor-in-Chief of Disabled World, which he established in 2004 as one of the longest-running independent resources for disability news and information. Over more than two decades, he has written and edited thousands of articles on disability rights, health, accessibility, and assistive technology. Drawing on a global perspective shaped by extensive travel and lived experience, Ian is a committed advocate of the Social Model of Disability, the framework developed by disabled activists in the 1970s that focuses on removing societal barriers rather than on individual impairments. His writing is grounded in that framework and in a lasting commitment to disability rights, accessibility, and social inclusion. To learn more about Ian's background, expertise, and accomplishments, visit his full biography.