Disability.gov Integrates Innovative Personalization Features

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Recently added personalization tools make Disability.gov the first federal government Web site of its kind, enabling visitors to vote and comment on resources, participate in group forums and view additional resources that are recommended based on their previous site history. The new enhancements continue a nearly year-long effort to use innovative social media and information-sharing technologies to connect and engage visitors.

Disability.gov (www.disability.gov) provides comprehensive information about disability-related programs, services, laws and benefits. The site is managed by the U.S. Department of Labor's Office of Disability Employment Policy in collaboration with 21 federal partner agencies.

Americans with disabilities, their families, veterans, employers, educators, caregivers and others are connected to thousands of national, state and local resources from government agencies, educational institutions and non-profit organizations. New content is added daily across 10 main subject areas - benefits, civil rights, community life, education, emergency preparedness, employment, health, housing, technology and transportation.

Disability.gov, formerly known as DisabilityInfo.gov, underwent a complete redesign in July 2009. Social media platforms, Twitter, Facebook and LinkedIn, were added to encourage interaction and feedback. Visitors can also access RSS feeds and social bookmarking capabilities, read weekly guest posts on Disability.Blog, sign up for customized e-mail alerts about news and updates and suggest new resources to add to the site.

In May 2010, Disability.gov received first place in the interactive Web site category from the National Association of Government Communicators (NAGC). The annual NAGC Blue Pencil and Gold Screen Awards competition recognizes superior communications efforts of government agencies nationwide. Blue Pencil Award categories acknowledge writing, editing, photography and published products; whereas Gold Screen Award categories are open to audio-visual and multimedia products. The NAGC panel of experts reviewed more than 440 entries in 51 categories.

Disability.gov also received an Award of Excellence for its interactive government Web site from the 16th Annual Communicator Awards (2010). The Communicator Awards is a leading international awards program that distinguishes the best creative work in the communications field. The competition is judged by the International Academy of the Visual Arts, an invitation-only organization consisting of executives and top-tier communications professionals. This year, judges reviewed more than 7,000 entries.

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