Customer Service Industry Training for Persons with Disability

Author: Statler Center
Published: 2010/10/11
Topic: United States Employment - Publications List

Page Content: Synopsis - Introduction - Main

Synopsis: The national statler center offers training in the contact center and customer service industry to blind visually impaired and disabled individuals.

Introduction

The National Statler Center offers Training in the Contact Center and Customer Service Industry to Blind, Visually Impaired and Disabled Individuals.

Main Item

Blind, visually impaired or disabled individuals seeking careers requiring excellence in Customer Service industries may apply now for the Statler Training and Education Connection (STEC).

The National Statler Center offers this class to blind, visually impaired and disabled persons at their Buffalo, NY campus. Statler will conduct this class backed by ten years of program excellence. Graduate job placement is 82%.

STEC courses provide Customer Service training for jobs in contact centers, financial and medical office, transportation and communications fields. Training also includes the Microsoft Office suite and personal job-search assistance to place graduates in fulfilling career positions. Training skills are transferable to any other business, as well. Applications are being accepted immediately for our next seven-week course which begins January 26, 2011. The Statler Center, a certified Proprietary Business School, is based in Buffalo, NY.

Renee DiFlavio, Senior VP of Employment and Education at The Statler Center, states "Students from throughout the US, North America and abroad benefit greatly from our classes. We encourage prospective students to enroll immediately for our January 26, 2011 class as space is filling quickly. We have ten years experience offering this program and are proud to have over 360 graduates. Plus, our job placement rate exceeds 82%"

Students receive a comprehensive overview of the industry as well as job specific knowledge. Graduates of our unique program will be computer-literate, equipped with a thorough knowledge of industry standards and ready for successful, long-term careers. Potential employers are call centers, contact centers financial and medical office, transportation, communications and any business needing a range of customer service professionals.

More information is available by calling Jeff Pease, jpease@StatlerCenter.org 716-888-4526 or on line at www.StatlerCenter.org

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Citing and References

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Cite This Page: Statler Center. (2010, October 11). Customer Service Industry Training for Persons with Disability. Disabled World (DW). Retrieved March 23, 2025 from www.disabled-world.com/disability/employment/usa/customer-service-training.php

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