Legal Services Access for Homeowners, Veterans, Workers

Author: Ian C. Langtree - Writer/Editor for Disabled World (DW)
Published: 2010/11/23 - Updated: 2026/05/18
Publication Type: Informative

Contents: Synopsis - Definition - Introduction - Main - Insights, Updates - Related Publications

Synopsis: This information details a coordinated set of federal initiatives announced by the Department of Justice's Access to Justice Initiative, the Vice President's Middle Class Task Force, and partner agencies to broaden access to legal representation for homeowners, veterans, and workers. It outlines a Department of Labor and American Bar Association collaboration that connects wage and hour complainants with attorney referral services, a joint Department of Veterans Affairs and Legal Services Corporation awareness campaign linking community-based Vet Centers with local legal aid providers, and a series of measures from HUD, NeighborWorks, and the Federal Trade Commission aimed at strengthening foreclosure mediation programs and curbing mortgage rescue fraud. The article is useful for veterans, seniors, people with disabilities, and lower-income homeowners and workers who may not know that publicly supported legal channels exist for issues involving unpaid wages, denied family medical leave, civil legal disputes, or pending foreclosure.

Topic Definition: Access to Legal Services for Homeowners, Veterans, and Workers

Access to legal services for homeowners, veterans, and workers refers to the network of government programs, nonprofit legal aid organizations, bar association referral systems, and inter-agency initiatives designed to connect people of modest means with attorneys and advocates who can help them assert civil legal rights. It covers areas such as foreclosure mediation and prevention, wage and hour complaints, family and medical leave disputes, consumer fraud, employment matters, and the civil legal needs of military veterans, and it operates through partnerships among the Department of Justice, Department of Labor, Department of Housing and Urban Development, Department of Veterans Affairs, the Legal Services Corporation, and private pro bono counsel.

Introduction

Helping Homeowners, Veterans and Workers Access Legal Services

Attorney General Eric Holder and the Department of Justice's Access to Justice Initiative co-hosted a Middle Class Task Force event with Vice President Joe Biden, announcing a series of steps designed to help middle class and low-income families secure their legal rights.

These actions include strengthening foreclosure mediation programs, helping veterans secure the legal help they need, and making it easier for workers to find a qualified attorney when they believe their rights have been violated.

"In difficult economic times, we want to make sure all Americans regardless of income or status have access to the resources they need to pursue justice," said Vice President Joe Biden. "The initiatives we are announcing today represent an important step toward that goal and will help thousands of Americans get the legal assistance they need."

Main Content

The announcement is the culmination of work between the Department of Justice's (DOJ) Access to Justice Initiative and federal agencies like the Department of Labor (DOL), the Department of Housing and Urban Development ( HUD ), the Department of Veterans Affairs (VA), as well as partners in the advocacy community.

"As a prosecutor and former judge, I know that the fundamental integrity of our justice system, and our faith in it, depends on effective representation on both sides of the courtroom ," said Attorney General Holder. "With the strides we have made - and with the additional steps soon to come - I am confident that we can build a fairer and more effective justice system."

"Many people's lives can be improved without major new investments, and in fact with real savings, if we simply help them access the legal rights and benefits that are theirs. That's why the Department's Access to Justice Initiative is honored to work with the Vice President, HUD, the Labor Department, and the VA to make justice a reality. " said DOJ Senior Counselor for Access to Justice Laurence Tribe.

Legal Support for Workers

The Department of Labor and the American Bar Association (ABA) today announced a collaboration to help workers resolve complaints received by DOL's Wage and Hour Division, such as not getting paid the minimum wage or not being paid overtime, or being denied family medical leave. Beginning on December 13, 2010, complainants whose cases cannot be resolved by DOL because of limited capacity will be given a toll-free number to a newly created system where they are connected to an ABA-approved attorney referral provider if there are participating attorneys in their area.

In addition, if DOL has conducted an investigation, the complainant will be given information about the findings to provide to an attorney who may take the case, including the violations at issue and any back wages owed. DOL has also developed a special process for complainants and representing attorneys to obtain relevant case information and documents when available.

Said Secretary of Labor Hilda Solis:

"Our nation's workers deserve full and fair compensation, and this Administration is committed to ensuring that they receive it. Today's announced collaboration with the American Bar Association streamlines worker access to additional legal resources and builds on the Department of Labor's continued efforts to ensure that employers comply with America's labor laws."

Veterans' Access to Legal Help

The Vice President has announced that the Department of Veterans Affairs (VA) and the Legal Services Corporation (LSC) have launched an awareness campaign between the VA's community-based Vet Centers and local LSC legal aid service providers to help veterans better address legal challenges in areas such as foreclosure, consumer fraud, and employment issues. The first phase of the new awareness campaign is already underway.

LSC-funded programs have reached out to 51 Vet Centers operated by the Department of Veterans Affairs in the mid-Atlantic region, Maine, and Arkansas to share information about legal services and to create appropriate referral systems to minimize veterans' frustration in obtaining advice and representation on civil legal problems.

In support of this effort, the LSC announced the launch of a new website to help veterans access information online. The site was developed to explain legal and military terms in a straightforward way, and includes videos and interactive forms to help veterans advocate for themselves. Information on the website covers such topics as disability benefits, employment, and legal protections for service members confronted with foreclosure actions.

Foreclosure Mediation Programs

Foreclosure mediation programs are designed to identify alternatives to foreclosure that benefit both the homeowner and the lender. Today, the Vice President announced a number of initiatives to strengthen these mediation programs.

DOJ's Access to Justice Initiative and HUD issued a joint report identifying emerging strategies for effective foreclosure mediation programs, such as well-trained housing counselors and pro bono attorneys who can counsel and support homeowners throughout the mediation process. To assist jurisdictions that are developing or expanding mediation programs, the report describes several features that have a positive impact on program effectiveness. The report also lists existing foreclosure mediation programs that are interested in sharing their experiences with other program stakeholders throughout the country.

Additionally, HUD announced a new training webinar that will highlight strategies and resources for avoiding foreclosure. The training, which is aimed at a wide variety of audiences including homeowners, housing counselors, pro bono attorneys and mediators, will include topics such as accessing housing counseling resources, finding state-specific foreclosure prevention resources, avoiding foreclosure rescue scams, and understanding Federal foreclosure prevention programs.

HUD also provided guidance on the use of Community Development Block Grant and Neighborhood Stabilization Funds for housing counseling, a resource that can increase the effectiveness of foreclosure mediation programs.

In addition to these efforts, NeighborWorks, a national non-profit created by Congress and funded by Congressional appropriations, will debut a foreclosure mediation workshop at the NeighborWorks Training Institute in December. More than 2,000 counselors and other nonprofit professionals are expected to attend the Training Institute. NeighborWorks is one of the largest funders of foreclosure-mitigation counseling in the nation, and is the administrator of the National Foreclosure Mitigation Counseling program.

Finally, the Federal Trade Commission today announced a new rule and several enforcement actions to protect vulnerable homeowners from mortgage rescue fraud.

Insights, Analysis, and Developments

Author Credentials: Ian is the founder and Editor-in-Chief of Disabled World, a leading resource for news and information on disability issues. With a global perspective shaped by years of travel and lived experience, Ian is a committed proponent of the Social Model of Disability-a transformative framework developed by disabled activists in the 1970s that emphasizes dismantling societal barriers rather than focusing solely on individual impairments. His work reflects a deep commitment to disability rights, accessibility, and social inclusion. To learn more about Ian's background, expertise, and accomplishments, visit his full biography.