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Training Video: ADA Law for Service Animals

  • Published: 2015-04-24 : Author: AMANDA LEESBURG : Contact:
  • Synopsis: Campaign to educate businesses, Government offices, Fire, Rescue and Police about ADA Law as it applies to service animals.
Service Animal

A service animal is defined as any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability.

The ADA defines a service animal as any guide dog, signal dog, or other animal individually trained to provide assistance to an individual with a disability. If they meet this definition, animals are considered service animals under the ADA regardless of whether they have been licensed or certified by a state or local government.

Main Document

"Through the training video, hosted by famed Broadcaster Joe Washington, companies can review real life scenarios, effectively identifying the proper course of action to avoid federal fines."

Denying a person and their service dog access to a business is a violation of the American Disabilities Act (ADA) Law, which can lead to legal action and Federal fines of up to $50,000 per complaint.

Today, Pamela Grossman, advocate and founder of ADA Law for Service Animals: The Training Video is proud to launch a nationwide campaign to educate businesses, Government offices, Fire, Rescue and Police about the facts of ADA Law as it applies to service animals.

Imagine having a disability that makes it difficult for you to do everyday tasks.

Imagine that you and your service animal have invested thousands of hours in training to become independent again.

Now imagine that you walk into your local grocery store, post office, gym or bank only to be told, "You can't bring that dog in here."

Pamela Grossman was forced to leave a prominent position in television production 13 years ago after being diagnosed with severe panic disorder. The introduction of a service animal helped Pamela get back to a normal life, however, she quickly learned what it was like to be denied access to places like, her local post office, grocery store, gym - even a Doctor's office

A Police Officer was called to one of the scenes and told Pamela he didn't know about the law. His exact quote, "What do you want me to do about it" In lieu of filing complaints against each of the businesses that denied her access, Pamela decided to be part of the solution. She created a video titled," ADA Law: The Training Video" to teach organizations how to handle situations that arise with a service dog and their handler.

Through the training video, hosted by famed Broadcaster Joe Washington, companies can review real life scenarios, effectively identifying the proper course of action to avoid federal fines.

Are most American companies compliant? No. The ADA Law effects all businesses including restaurants, hotels, entertainment venues, public transportation, gyms, spas, retail and all Government offices including Fire, Police and Rescue. Each year, ADA Law fines cost businesses hundreds of thousands of dollars in lawsuits.

"The lack of knowledge of ADA Law is making it difficult for people with disabilities who rely on service animals to assist them in their everyday lives," says Pamela Grossman, founder, ADA Law for Service Animals. "If businesses would properly train employees, they would not only avoid massive fines, but make a positive difference in the lives of people with disabilities for years to come."

The national ADA Law for Service Animals educational campaign includes:

Facts: ADA & Service Animals -

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