In commemoration of the 25th anniversary of the Americans with Disabilities Act (ADA), Greyhound participated in the celebration on the National Mall in Washington, D.C. on Saturday, July 25. Greyhound displayed a wheelchair lift-equipped coach at the event, allowing guests to tour the bus and learn more about how the company serves customers with disabilities.
Greyhound Lines, Inc., usually shortened to Greyhound, is an intercity bus common carrier serving over 3,800 destinations across the United States, Canada, and Mexico. The company's first route began in Hibbing, Minnesota in 1914, and the company adopted the name The Greyhound Corporation in 1929. By 1930 more than 100 bus lines had been consolidated into what was called the "Motor Transit Company". Recognizing that the company needed a more memorable name, the partners of the Motor Transit Company decided to rename it after the "Greyhound" marketing phrase used by earlier bus lines.
As a company that strives to meet the needs of all customers with disabilities, Greyhound has made several enhancements over the past 25 years to ensure that it was not only in compliance with ADA regulations, but also working to exceed them.
The company's program to assist customers with special needs is comprehensive.
Drivers, customer service staff and other terminal employees are available to meet the needs of customers with disabilities.
Greyhound provides assistance with boarding and de-boarding, luggage, transfers, stowage and retrieval of mobility devices, and can help a customer traveling alone or with a personal care attendant.
"Greyhound truly recognizes the importance of making travel easy and accessible for customers with disabilities," said Dave Leach, president and CEO, Greyhound Lines, Inc.
"We've always been committed to providing the best service and ensuring that customers with disabilities enjoy their entire travel experience from the time they book their trip to the time they reach their destination. We've made numerous improvements that make travel as convenient and hassle-free as possible."
Greyhound offers a safe, reliable and convenient travel option for customers. Some of the most notable strides the company has made to serve customers with disabilities have been:
For more information on Greyhound's efforts to serve the disability community, visit bit.ly/1GKmB5f
Greyhound is the largest North American provider of intercity bus transportation, serving more than 3,800 destinations across the continent.
The company also provides Greyhound Package Express (GPX) and charter services.
For fare and schedule information and to buy tickets call 1-800-661-8747 or visit the website at www.greyhound.com
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