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The Hidden Reality of Traumatic Brain Injury

Author: Model Behavior with Kay Stephens
Published: 2016/01/26 - Updated: 2025/09/29
Publication Type: Announcement
Category Topic: Invisible Disability - Academic Publications

Page Content: Synopsis - Introduction - Main - Insights, Updates

Synopsis: This information presents a personal advocacy campaign by Kay Stephens, a former fashion model and publicist who sustained a traumatic brain injury when struck by a falling metal pole during her final year at Queens College. The piece offers authoritative value through its firsthand account of living with an invisible disability, documenting over 1,300 medical appointments and detailing specific challenges including cognitive impairments, emotional deregulation, vision and balance problems, and chronic pain that went undiagnosed for nearly five years.

Stephens addresses critical misconceptions about TBI—particularly the false assumption that brain injury survivors are visibly disabled—making this resource especially useful for healthcare providers, educators, family members, and others who work with or care for individuals with invisible disabilities. The article provides important context about TBI as a leading cause of death and disability worldwide, with a person in the United States sustaining a brain injury every 23 seconds, while also highlighting practical information about state-funded support programs like the Medicaid TBI Waiver Program that many survivors depend on for home care and independent living services - Disabled World (DW).

Introduction

Will Smith's movie "Concussion" is sparking a lot of conversation about brain injury and the National Football League. Former fashion model and publicist Karen "Kay" Stephens has joined in the conversation to promote awareness of the silent epidemic of traumatic brain injury in a touching one-minute video released on her YouTube Channel Model Behavior with Kay Stephens, "The Face of TBI".

Main Content

"I want to set the record straight about the misconceptions of brain injury," says Stephens. Adding, "There is this misconception that a brain injured person is wheelchair-bound and drooling. There are those individuals, but the large majority of us with a TBI look "normal" like me. Brain injury is an invisible injury. It is an invisible disability."

Stephens's simple, but powerful video showcases an attractive woman with placards highlighting the hundreds of therapy and rehabilitation totaling over 1,300 in her recovery. "We stopped counting the number of medical appointments at the end of 2012," she says.

It was in the fall semester of her final year at CUNY Queens College that she was struck in the head by a falling metal pole. The pole was part of a fencing surrounding Razran Hall, which was under repair. Stephens was completing a teaching degree while doing self-empowerment workshops, grooming and modeling summer camps, and publicity. That was 12 years ago.

"Konk! That was all I remembered hearing on my head," Stephens says of that early windy morning. "I didn't think that 12 years later and over 1,300 medical appointments for treatments that I would still be going through this."

Stephens suffered a concussion also known as a Mild Traumatic Brain Injury. Some experts define concussion as a head injury with temporary loss of brain function, which can cause cognition, physical and emotional symptoms.

"There is nothing "mild" about a TBI," emphasizes Stephens.

She went undiagnosed for almost five years struggling with cognitive impairments, emotional deregulation, vision problems, hearing and balance issues, urinary urgency and frequency, lost her sense of smell for three years, injured her cervical spine and later discovered that in addition to the muscle spasms that was affecting her neck and shoulder causing chronic pain, she had also broken her right shoulder with torn tendons and rotator cuff tear and injured her right hip and pelvis.

"I must have broken my fall with my right arm," she says. "The apartment looked like a war zone with Post-its everywhere," added her daughter LiLi Stephens-Henry who is pursuing acting and spends her time between Los Angeles and New York. "I didn't know what to do. I was just in my first year of high school when this happened. I felt scared and helpless. It was not until 2008 that I got help. And help came in the form of neuropsychologist Dr. Rolland Parker, now deceased." Adding, "I was then accepted into the Mt. Sinai Phase II 6-month Day Program for persons with TBI."

TBI is the leading cause of death and disability and seizures worldwide. Every 23 seconds, a person in the United States sustains a brain injury. It is a serious epidemic currently leaving an estimated 5.3 million Americans with disabilities. In the European Union, brain injury accounts for one million hospital admissions per year. While in Australia and Canada an estimated 700,000 and 500,000 persons are living with the disability. TBI does not always include an open head wound, skull fracture or loss of consciousness.

Many TBI survivors like Stephens rely on state-funded programs like the Medicaid TBI Waiver Program for home care, independent living and other services. The waiver program utilizes a service coordinator to coordinate the care of the TBI participant, and the plan is vetted by a Regional Resource Development Agency. The NYS Department of Health oversees the program. TBI participants also receive housing subsidies in order to remain in their homes and to help them transition from nursing home into the community.

"I hear talks that the housing subsidy is in jeopardy," says Stephens concerned.

She is referring to plans being contemplated by state legislators to create a managed care for the waiver program. The Brain Injury Association of NYS BIANYS is advocating for a "carve out" of the TBI and the Nursing Home Transition and Diversion Waiver to Managed Care.

Many TBI survivors and families struggle financially because of the long and extensive rehabilitative treatments required for recovery. And, although some are able to financially care from trusts received from personal injury lawsuits, some are not so fortunate.

In Stephens's personal injury case, although the jury awarded liability in January 2012, the case was dismissed in May 2013 on appeal by the insurance company. The Appellate Court ruled that she did not prove notice of the dangerous condition or that the contractor erected the fence.

"My attorney failed me," Stephens admits. "Personal injury is not like a criminal case. You don't get a second-chance."

Insights, Analysis, and Developments

Editorial Note: Stephens' campaign serves as a necessary counterpoint to popular narratives about brain injury that focus exclusively on professional athletes and high-profile cases. Her documentation of the mundane yet overwhelming reality—the endless therapy sessions, the Post-it notes covering her apartment, the five-year diagnostic odyssey—reveals gaps in our medical and social systems that leave survivors struggling in plain sight. The legal dimension of her story, where a jury award was overturned on appeal despite clear evidence of injury, underscores how invisible disabilities face additional burdens of proof in systems designed around visible impairment. As discussions about managed care threaten housing subsidies that keep survivors in their communities rather than nursing homes, her advocacy reminds us that recovery from TBI isn't a singular event but an ongoing negotiation with systems that too often fail to recognize what they cannot immediately see - Disabled World (DW).

Attribution/Source(s): This quality-reviewed publication was selected for publishing by the editors of Disabled World (DW) due to its relevance to the disability community. Originally authored by Model Behavior with Kay Stephens and published on 2016/01/26, this content may have been edited for style, clarity, or brevity.

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APA: Model Behavior with Kay Stephens. (2016, January 26 - Last revised: 2025, September 29). The Hidden Reality of Traumatic Brain Injury. Disabled World (DW). Retrieved November 27, 2025 from www.disabled-world.com/disability/types/invisible/tbi-campaign.php
MLA: Model Behavior with Kay Stephens. "The Hidden Reality of Traumatic Brain Injury." Disabled World (DW), 26 Jan. 2016, revised 29 Sep. 2025. Web. 27 Nov. 2025. <www.disabled-world.com/disability/types/invisible/tbi-campaign.php>.
Chicago: Model Behavior with Kay Stephens. "The Hidden Reality of Traumatic Brain Injury." Disabled World (DW). Last modified September 29, 2025. www.disabled-world.com/disability/types/invisible/tbi-campaign.php.

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