Screen Readers Skip to Content
Tweet Facebook Email
Print Page

U.S. Medicare and Telehealth Services During COVID-19 Pandemic

Author: Disabled World

Contact :

Published: 2020-03-22 - (Updated: 2020-03-23)


Due to COVID-19 Medicare temporarily expands coverage of telehealth services, including evaluation and management visits, mental health counseling and preventive health screenings.

Key Points:

Main Digest

Medicare has temporarily expanded its coverage of telehealth services to respond to the current COVID-19 pandemic health emergency.

These services expand the current telehealth covered services, to help you have access from more places (including your home), with a wider range of communication tools, including smartphones, to interact with a range of providers such as doctors, nurse practitioners, clinical psychologists, and licensed clinical social workers.

During this time, you will be able to receive a specific set of services through telehealth including evaluation and management visits - common office visits - mental health counseling and preventive health screenings. This will help ensure you are able to visit with your doctor from your home, without having to go to a doctor's office or hospital, which puts you and others at risk of exposure to COVID-19.

Illustration of telehealth doctor to patient communication on various device screens.
Illustration of telehealth doctor to patient communication on various device screens.

You may be able to communicate with your doctors or certain other practitioners without necessarily going to the doctor's office in person for a full visit. Medicare pays for "virtual check-ins" - brief, virtual services with your established physician or certain practitioners where the communication isn't related to a medical visit within the previous 7 days - and doesn't lead to a medical visit within the next 24 hours (or soonest appointment available).

You need to consent verbally to using virtual check-ins and your doctor must document that consent in your medical record before you use this service. You pay your usual Medicare coinsurance and deductible for these services.

Medicare also pays for you to communicate with your doctors using online patient portals without going to the doctor's office. Like the virtual check-ins, you must initiate these individual communications.

If you live in a rural area, you may use communication technology to have full visits with your doctors. The law requires that these visits take place at specified sites of service, known as telehealth originating sites, and get services using a real-time audio and video communication system at the site to communicate with a remotely located doctor or certain other types of practitioners. Medicare pays for many medical visits through this telehealth benefit.

For further information please visit:

Related Documents

Telemedicine List : RSS

Important Disclaimer:
Disabled World is strictly a news and information website provided for general informational purpose only and does not constitute medical advice. Materials presented are in no way meant to be a substitute for professional medical care by a qualified practitioner, nor should they be construed as such. Any 3rd party offering or advertising on does not constitute endorsement by Disabled World.

Please report 📧 outdated or inaccurate information to us.