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Australian Medicare Mental Health Care Fails Disadvantaged

Author: Monash University
Published: 2015/03/03 - Updated: 2026/01/01
Publication Type: Research, Study, Analysis
Category Topic: Australian - Related Publications

Page Content: Synopsis - Introduction - Main - Insights, Updates

Synopsis: This research from Monash University, published in the Medical Journal of Australia, provides substantial evidence that Australia's Medicare system falls short of its founding principle of universal healthcare access. Drawing on over 25 million instances of care obtained through the Freedom of Information Act, the study reveals that people in disadvantaged and rural areas receive significantly less mental health care from less qualified providers compared to affluent urban residents. The findings are particularly troubling because psychiatric disorders occur at higher rates in disadvantaged communities, yet these populations access psychiatric and clinical psychology services two to three times less frequently than those in wealthy suburbs. This academic research matters deeply to vulnerable populations, including people with disabilities and lower-income Australians, because it documents how the Better Access initiative - despite its good intentions - has created a multi-tiered system where economic status determines the quality and quantity of mental health support available, effectively leaving those with the greatest need and fewest resources with the least help - Disabled World (DW).

Introduction

Introduced in 1975, Australia's national health insurance scheme Medicare (originally Medibank) was envisioned to deliver the most equitable and efficient means of providing health insurance coverage for all Australians. However Monash-led research published in the Medical Journal of Australia demonstrates inequity and a lack of universality of mental health care delivery.

Main Content

Professor Graham Meadows, School of Clinical Sciences, said the results showed Australia had a multi-tier rather than universal system.

"People living in disadvantaged and rural areas typically receive a mental health service model characterized by lower volumes of service and provided by less highly trained providers," he said.

The study found that utilization of psychiatric and clinical psychologist services was two to three times greater in affluent areas in Melbourne and Sydney (City of Bayside and North Sydney Council) compared with disadvantaged suburbs (City of Greater Dandenong and the City of Blacktown).

"Disturbingly, we know there are greater levels of psychiatric disorder in areas with greater socio-economic disadvantage, so we should expect a fully equitable mental health care system showing a corresponding usage pattern," said Professor Meadows.

In November 2006, the Australian government introduced an initiative called Better Access to Mental Health Care ('Better Access') consisting of new Medicare Benefit Schedule (MBS) items to improve access to psychiatrists, psychologists, and general practitioners.

"Obtained under the Freedom of Information Act, we undertook a detailed analysis of more than 25 million instances of care from 2007 to 2011 of all Medicare-supported mental health service delivery across Australia," said Professor Meadows.

Evaluation of the Better Access program highlights uptake rates for Psychological Therapy Services (PTS) decrease as levels of socio-economic disadvantage increase.

Dr Joanne Enticott, Deputy Director and Coordinator of Health Services Research, Southern Synergy, Monash University said among people with comparable levels of diagnosable mental health problems, it seemed easier for the socio-economically advantaged to pass through the filters to specialist care.

"In other words, the criteria for stepping up a level of care may be different, and the disadvantaged may need higher levels of distress or disturbance to secure specialized levels of care. For the more disadvantaged even if they get care, they may get a shorter course of care than someone from a more affluent area," Dr Enticott said.

While the study does not offer specific solutions to this complex issue, the researchers note the likely influence of co-payments as a disincentive to accessing care. Higher paid specialists such as psychiatrists and clinical psychologists also tend to practice closer to home, resulting in an inequitable distribution of service availability.

Professor Meadows said the findings demonstrated the Better Access initiative - while for many perhaps is providing better access - could be seen as failing on tests of equity.

"We hope our research will contribute to debate and discussion around policy incentives and strategies that work towards universal and equitable delivery of mental health care for all Australians," he said.

Professor Meadows is Director of Southern Synergy, the Monash Health Adult Psychiatry Research Training and Evaluation Center, School of Clinical Sciences, Monash University.

Insights, Analysis, and Developments

Editorial Note: The implications of this research extend beyond statistical disparities to reveal a fundamental contradiction in Australia's healthcare philosophy. While Medicare was established to guarantee equal access to medical services regardless of socioeconomic status, the evidence shows that mental health care operates more like a luxury market than a public good. The tendency for highly trained specialists to practice near affluent neighborhoods, combined with the barrier of co-payments that weigh more heavily on disadvantaged families, has quietly transformed a universal system into one where your postal code predicts your access to quality care. What makes these findings particularly significant is not just that inequality exists, but that a government initiative specifically designed to improve access may have inadvertently widened the gap, raising urgent questions about whether policy reforms can truly address structural inequities without fundamentally rethinking how we distribute and fund mental health services across communities - Disabled World (DW).

Attribution/Source(s): This quality-reviewed publication was selected for publishing by the editors of Disabled World (DW) due to its relevance to the disability community. Originally authored by Monash University and published on 2015/03/03, this content may have been edited for style, clarity, or brevity.

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APA: Monash University. (2015, March 3 - Last revised: 2026, January 1). Australian Medicare Mental Health Care Fails Disadvantaged. Disabled World (DW). Retrieved January 13, 2026 from www.disabled-world.com/medical/healthcare/australia-medicare/universality.php
MLA: Monash University. "Australian Medicare Mental Health Care Fails Disadvantaged." Disabled World (DW), 3 Mar. 2015, revised 1 Jan. 2026. Web. 13 Jan. 2026. <www.disabled-world.com/medical/healthcare/australia-medicare/universality.php>.
Chicago: Monash University. "Australian Medicare Mental Health Care Fails Disadvantaged." Disabled World (DW). Last modified January 1, 2026. www.disabled-world.com/medical/healthcare/australia-medicare/universality.php.

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