Disability Transportation and Travel Information in Canada

• Publish Date: 2008/12/27 - (Rev. 2010/07/11)
• Author: Service Canada

Outline: Government information concerning disability travel and transportation in Canada including parking permit use.

Main Digest

Disability Parking Permits Canada

People with disabilities who hold a valid parking permit issued in Canada can use it in the 40 member countries of the European Union. You will enjoy the same benefits as citizens of these countries. If you're traveling to Europe and planning to drive, bring your accessible parking pass with you.

Canadian Federal Gasoline Tax Refund Program

If you can't safely use Canadian public transportation because of a permanent disability, you can apply for a partial refund of the federal excise tax on gasoline you purchase. You must have a medical certificate confirming your disability. More Information 1 866 330-3304 - TTY: 1 800 665-0354

Travel planning in Canada

Useful information for people with disabilities and other travelers with special needs is available on the Access to Travel website. More Information www.accesstotravel.gc.ca

The Tactile Mapping for the Visually Impaired website explains how to make, download and print tactile maps for blind people and those with visual impairments. It includes educational maps, mobility training maps, and a tactile map database. The database focuses on transportation and tourism featuring all major Canadian cities.

If you have a disability and have had problems when traveling on federally regulated passenger rail, ferry or air service, you can file a complaint with the Canadian Transportation Agency. The Agency also offers a mediation service to help resolve problems. There are guides and forms for using both these services. More Information Canadian Transportation Agency at 1 888 222-2592 - TTY: 1 800 669-5575

Through the Intercity Bus Code of Practice, Canadian bus operators commit to serving people with disabilities in a safe and dignified manner. The Code covers transporting people between cities. It does not cover charter, tour, school and urban buses. Contact Transport Canada for advice on resolving complaints about intercity bus service. More Information - 1 800 665-6478 - TTY: 1 800 823-3823

Reference: Service Canada