Minneapolis-Saint Paul Airport Scootaround Mobility Service and Repair Station

Author: Ian C. Langtree - View Credentials
Published: 7 Dec 2017 - Updated: 25 Jan 2025
Publication Type: Announcement

Table of Contents:
Synopsis - Overview - Related Content

Synopsis

MSP Airport now features a Scootaround mobility equipment service and repair station for quick repairs to damaged wheelchairs, powerchairs, and scooters for travelers.

Overview

Just in time for the holiday travel season, Minneapolis-Saint Paul International Airport has a new resident in its Terminal 1 baggage level: a Scootaround mobility equipment service and repair station. The station is the first of its kind in the country.

The station, which opened in early-October as a beta test, is the first of its kind in the country, and will make it easier for travelers to receive quick repairs to their damaged wheelchairs, powerchairs, and scooters. The new location will also be able to facilitate full equipment replacements when necessary.

"Our goal is to make Minneapolis-St. Paul International Airport as accessible as possible to all travelers," said Brian Ryks, CEO of the Metropolitan Airports Commission, which owns and operates MSP. "Scootaround's presence at the airport ensures that people who depend on mobility equipment have quick, convenient access to repair services and short-term rentals of mobility devices if needed."

Since opening, the station has received claims from a number of airlines - including Delta and United - and has repaired damage to rollators, wheelchairs, and more.

Kerry Renaud, President and COO of Scootaround, added;

"Each year, thousands of airline passengers travel with their assistive devices. This equipment, which is often essential to the passenger's mobility, can sometimes be damaged during transit. Scootaround's in-airport office at MSP provides an efficient, one-step repair or replacement service for passengers and airlines alike."

In addition to repairs, Scootaround will also be able to arrange equipment rentals for residents and visitors to Minneapolis-St. Paul, whether they're attending a convention, seeing a concert, or heading to a major sporting event like Super Bowl LII.

Scootaround is the nation's leading provider of mobility equipment solutions, offering rental and repair services for scooters, wheelchairs, powerchairs, and rollators at over 2,000 locations across North America.

MSP serves the Minneapolis-St. Paul area, as well as the suburban cities of Bloomington, Eagan, Mendota Heights and Richfield. It is the 16th busiest U.S. airport for passengers and 15th for aircraft operations.

Author Credentials: Ian C. Langtree is a writer, editor, and the founder and Editor-in-Chief of Disabled World, which he established in 2004 as one of the longest-running independent resources for disability news and information. Over more than two decades, he has written and edited thousands of articles on disability rights, health, accessibility, and assistive technology. Drawing on a global perspective shaped by extensive travel and lived experience, Ian is a committed advocate of the Social Model of Disability, the framework developed by disabled activists in the 1970s that focuses on removing societal barriers rather than on individual impairments. His writing is grounded in that framework and in a lasting commitment to disability rights, accessibility, and social inclusion. To learn more about Ian's background, expertise, and accomplishments, visit his full biography.