Screen Readers Skip to Content
Tweet Facebook Buffer

COVID-19 Telehealth Toolkit to Accelerate State Use of Telehealth in Medicaid and CHIP

Author: Centers for Medicare & Medicaid Services (CMS)(i) : Contact:

Published: 2020-04-23

Synopsis and Key Points:

This toolkit provides U.S. states with issues to consider as they evaluate the need to expand their telehealth capabilities and coverage policies.

The toolkit will help states identify restrictions on telehealth eligibility, like only allowing coverage for beneficiaries who live in rural areas.

Given importance to the pediatric population, states should consider consent and privacy laws in development of telehealth coverage policies for children.

Main Digest

The Trump Administration has just released a new toolkit for states to help accelerate adoption of broader telehealth coverage policies in the Medicaid and Children's Health Insurance Programs (CHIP) during the 2019 Novel Coronavirus (COVID-19) pandemic. This release builds on the agency's swift actions to provide states with a wide range of tools and guidance to support their ability to care for their Medicaid and CHIP beneficiaries during this public health emergency.

Ensuring that patients can safely receive the care they need at home minimizes travel to healthcare facilities and supports efforts to limit community spread of the virus. Under President Trump's leadership, CMS has taken numerous steps to ensure that Americans can access the health care services they need through electronic and virtual means. Swift actions in Medicare have ensured that the nation's health coverage program for seniors is able to pay for telehealth services delivered nationwide and in any setting, with recent steps expanding Medicare payment for 80 additional telehealth services.

Building on those actions, CMS is providing this toolkit for states to take similar steps. Medicaid and CHIP programs are jointly administered by the state and federal governments, and together provide health coverage for over 71 million Americans, including 35 million children. Coverage and payment policies vary by state within federal parameters, and this toolkit will help states identify policies which may impede the rapid deployment of telehealth when providing care. States enjoy broad federal flexibility to cover telehealth through Medicaid, including which methods of communication (such as telephonic, video technology commonly available on smart phones and other devices) a state may use.

"While not all patient interactions can be delivered through telehealth, our clinicians on the frontlines need every tool in their arsenal to fight this invisible enemy," said CMS Administrator Seema Verma. "I'm urging states to use this toolkit to make sure our Medicaid patients, particularly our children, can continue to receive needed care from the safety of their homes."

This toolkit provides states with issues to consider as they evaluate the need to expand their telehealth capabilities and coverage policies, including:

The toolkit also includes a compilation of frequently asked questions (FAQs) and other resources available to states. This toolkit is the latest in a series of tools and checklists that CMS has released to help provide states emergency flexibilities and resources that they need during the during the 2019 Novel Coronavirus (COVID-19) outbreak.

This release and earlier CMS actions in response to the COVID-19 virus, are all part of ongoing White House Coronavirus Task Force efforts. To keep up with the important work the Task Force is doing in response to COVID-19,

For a complete and updated list of CMS actions, guidance, and other information in response to the COVID-19 virus, please visit the Current Emergencies Website.

(i)Source/Reference: Centers for Medicare & Medicaid Services (CMS). Disabled World makes no warranties or representations in connection therewith. Content may have been edited for style, clarity or length.

Related Documents


Disabled World is strictly a news and information website provided for general informational purpose only and does not constitute medical advice. Materials presented are in no way meant to be a substitute for professional medical care by a qualified practitioner, nor should they be construed as such. Any 3rd party offering or advertising on does not constitute endorsement by Disabled World. Please report outdated or inaccurate information to us.