Telehealth : A Lifeline for Patients During Coronavirus Outbreak
Synopsis: Telehealth program benefits help patients access their provider without visiting the office and are a lifeline for patients during COVID-19 coronavirus outbreak.1
Author: U.S. Centers for Medicare & Medicaid Services - Part of Department of Health and Human Services (HHS)2 Contact: www.cms.gov
Published: 2020-03-09 Updated: 2020-03-23
CMS' historic effort made virtual check-ins and other services that use telecommunications possible with new policies implemented in 2019 and 2020.
With the COVID-19 virus, there is an urgency to expand use of virtual care to keep beneficiaries with mild symptoms at home while increasing access to their provider's office.
The Centers for Medicare & Medicaid Services (CMS) issued a fact sheet with additional guidance for healthcare providers and patients about the telehealth benefits in the agency's Medicare program.
The fact sheet is part of a broader effort by CMS and the White House Task Force to ensure that all Americans - particularly those at high-risk of complications from the COVID-19 virus - are aware of easy-to-use, accessible benefits that can help keep them healthy while helping to contain the community spread of this disease.
"As we continue to learn about the COVID-19 virus, it's important for all Americans, and particularly vulnerable populations who are at heightened risk, to be able to access their providers when they feel sick or have questions" said CMS Administrator Seema Verma. "Over the last three years, President Trump's leadership and historic efforts have made it possible for doctors to bill for their time on the phone or video chat with patients to help triage medical issues. Today, a patient who is not feeling well can call their doctor to decide whether or not they need to go in for a visit, offering solutions and peace of mind immediately."
CMS' historic effort made virtual check-ins and other services that use telecommunications possible with new policies implemented in 2019 and 2020. These services are available right now to patients and their physicians, providing a great deal of flexibility and an easy way for patients who are concerned about illness to remain in their home avoiding exposure to others.
With the COVID-19 virus, there is an urgency to expand the use of virtual care to keep the beneficiaries with mild symptoms in their homes while increasing access to their provider's office.
For the beneficiary, these benefits can be very helpful:
For example, a Medicare beneficiary who is looking for advice about symptoms they are experiencing, can call their doctor and receive medical advice about whether he/she needs to see their doctor in person for a physical exam.
If they start to feel more ill, a virtual check-in allows a healthcare provider to offer recommendations about next steps and even take precautions for someone they are concerned may have the COVID-19 virus or flu before they step in the office or hospital putting others at risk.
These check-ins are billable services and the Medicare coinsurance and deductible would apply to these services.
Medicare Advantage plans may also provide enrollees access to Medicare Part B services via telehealth in any geographic area and from a variety of places, including beneficiaries' homes, as part of their benefit packages for a plan year. Therefore, enrollees in Medicare Advantage plans that include coverage of such services may be available to receive clinically appropriate services for treatment of COVID-19 via telehealth from many sites, including their home.
This fact sheet, and earlier CMS actions in response to the COVID-19 virus, are part of the ongoing White House Task Force efforts.
- For more information on telehealth benefits in the Medicare program, read our fact sheet.
- To keep up with the important work CMS is doing in response to COVID-19, please visit the Current Emergencies Website.
2Source/Reference: U.S. Centers for Medicare & Medicaid Services - Part of Department of Health and Human Services (HHS). Disabled World makes no warranties or representations in connection therewith. Content may have been edited for style, clarity or length.
- 1: The Uncomplicated Family Tackles Autism Challenges Amid Global Health Pandemic : The Uncomplicated Family™ (2020/03/27)
- 2: Telemedicine: Great Intention But How Does Such a Great Idea Underperform? : Randy Baker, CEO MedCall Advisors (2016/12/05)
- 3: Tele-Urology: Access and Quality of Care for Patients : American Urological Association (2016/05/06)
- 4: Telepsychiatry: What is It and What Does it Do : Disabled World (2015/01/21)
- 5: World's First Remote Patient Intelligence Company : Amendola Communications (2015/01/23)
- 6: Study: Teens Researching Health Issues Online : Northwestern University (2015/06/02)
- 7: CARD Telehealth Program for Autism Treatment Resources and Services : Center for Autism and Related Disorders (2016/04/02)
Disclaimer: Disabled World is strictly a news and information website provided for general informational purpose only and does not constitute medical advice. Materials presented are in no way meant to be a substitute for professional medical care by a qualified practitioner, nor should they be construed as such. Please report outdated or inaccurate information to us.
Disclosure: Disabled World is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Any 3rd party offering or advertising on disabled-world.com does not constitute endorsement by Disabled World. View our Advertising Policy for further information.
Journal: Disabled World. Language: English (U.S.). Author: U.S. Centers for Medicare & Medicaid Services - Part of Department of Health and Human Services (HHS). Electronic Publication Date: 2020-03-09. Last Revised Date: 2020-03-23. Reference Title: Telehealth : A Lifeline for Patients During Coronavirus Outbreak, Source: <a href=https://www.disabled-world.com/medical/ehealth/telehealth-covid-19.php>Telehealth : A Lifeline for Patients During Coronavirus Outbreak</a>. Abstract: Telehealth program benefits help patients access their provider without visiting the office and are a lifeline for patients during COVID-19 coronavirus outbreak. Retrieved 2021-02-26, from https://www.disabled-world.com/medical/ehealth/telehealth-covid-19.php - Reference Category Number: DW#497-13799.